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Suite à votre commande chez Direct Auto Troyes, nous nous engageons à :

Vous confirmer la date prévisionnelle de livraison

Vous informer des étapes de fabrication de votre véhicule, via My Renault

Vous prévenir de l’arrivée de votre véhicule dans notre concession.

N’hésitez pas à solliciter votre conseiller commercial !

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Suite à votre venue dans notre atelier, sachez que l’intervention est garantie 1 an, aussi bien pour la main d’oeuvre que pour les pièces. Roulez sans inquiétude !

Et si l’horaire convenu pour la récupération de votre véhicule n’était pas respecté, nous nous engageons à mettre gratuitement un véhicule de remplacement à votre disposition, et ce jusqu’à 48 heures.

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Pour toute intervention dans nos ateliers, nous mettons à votre disposition un véhicule de remplacement de la gamme, à un tarif préférentiel. Demandez à notre réceptionnaire ! Et pour tout achat d'un véhicule neuf dans notre concession, nous nous engageons à vous proposer un véhicule de remplacement en cas de retard.

Ainsi, pas de crainte de se retrouver à pied !

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