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Conformément à la réglementation applicable, vous pouvez demander à obtenir et vérifier les données que Renault détient sur vous, rectifier des informations inexactes, effacer les données vous concernant, et emporter une copie de vos données pour les réutiliser ailleurs. Vous pouvez également vous opposer à tout moment à ce que certaines de vos données soient utilisées, notamment à des fins de prospection commerciale ou de profilage, et demander à geler l’utilisation de vos données. Vous pouvez enfin définir des directives relatives au sort de vos données en cas de décès. Vous pouvez exercer l’ensemble de vos droits directement auprès de Renault SAS en adressant sa demande via le formulaire https://www.renault.fr/vos-droits.html ou un courrier postal à l’adresse : Renault SAS Direction juridique – Délégué à la protection des données, 122-122 bis avenue du Général Leclerc 92100 Boulogne-Billancourt. A défaut de réponse ou de réponse satisfaisante de la part de Renault, vous avez la possibilité d’introduire une réclamation auprès de la Commission Nationale Informatique et Libertés (CNIL).
Vous disposez du droit de vous inscrire gratuitement sur la liste d’opposition Bloctel afin de ne pas faire l’objet de sollicitations commerciales par téléphone.
Pour en savoir plus, vous pouvez consulter notre politique de protection des données personnelles.

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Renault Retail Group Lyon Sud s'engage à vous faire essayer le modèle Renault de votre choix.

Nous répondrons au mieux à vos besoins après vérification de notre stock disponible.

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Renault et Renault Retail Group Lyon Sud s'engagent à garantir un an pièces et main d'œuvre toute intervention réalisée dans nos ateliers.

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L'offre Garantie OR vous permet de profiter de:

une garantie 36 mois pièces et main-d’œuvre
l’essai du véhicule avant l’achat
un contrôle de 82 points essentiels du véhicule
un contrôle gratuit à 2 000 km ou 1 mois après l’achat⁽¹⁾
le remboursement de votre acquisition si vous n’êtes pas pleinement satisfait⁽²⁾

au 1er des 2 termes atteints
dans un délai de 5 jours ouvrables et 1 000 km parcourus

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Le réseau Renault s'engage à répondre à vos demandes internet sous 4 heures ouvrables.

Les heures ouvrables sont : du lundi au samedi de 8h00 à 20h00.

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Pour plus d'informations sur Renault Rafale E-Tech full hybrid 300ch, rendez-vous dans vos concessions Renault Lyon.

Réservez votre essai en cliquant ici.

Au quotidien, prenez les transports en commun. #SeDéplacerMoinsPolluer

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